Which are the best small business phone systems

Which are the best small business phone systems

Last updated on May 23rd, 2022 at 05:30 am

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The top corporate phone systems provide considerable cost savings and value and modern features like automated attendants, mobile applications, video conferencing, and software integrations. Based on the particular features or calling demands your business may have, we’ve found the top business phone system suppliers for enterprises of all sizes.

One of the most critical pieces of equipment or software for small company owners is their phone system. You’ll most likely be using it every day, and if you pick wisely, it may provide you with a significant competitive edge.

After all, every business, well, every business requires, well, business communications. Being available to clients, suppliers, and staff is essential—and small businesses can do it just as effectively, if not better, than giant corporations.

What is a Small Business Phone System?

A small business phone system is technically a telephony solution that enables your firm to make and receive outgoing and incoming business calls (at a fundamental level). Aside from that, you’ll most likely want anything that allows you to transfer and forward calls to, say, your mobile phone.

If you’re like most small businesses, you’ll probably go for one of two options: a business VoIP (voice over internet protocol) service that employs softphones or IP phones or a PBX (private branch exchange) system that uses standard phone lines.

List of Best Small Business Phone Systems

If you have an online store or a small business website, having a professional business phone service can help you develop your company. You may utilize it to improve client connections through expert sales and phone support.


In terms of functionality and convenience of use, Nextiva is the most exemplary business phone service. They provide a comprehensive range of functionality, as well as easy setup and inexpensive cost. A simple web-based admin panel allows small business owners to administer the unified communications platform like a pro.

Nextiva’s VOIP phone solution for small companies has intelligent call routing, unlimited free domestic calling, voicemail to email and text, online faxing, text messaging, and more features. 

Our favorite feature as a small business is that Nextiva allows us to add a business line for mobile phones, so our staff may accept incoming calls from our office or even when working remotely without divulging numbers. 

Ring Central

When it comes to the best small business phone service providers, RingCentral is the undisputed champion. Its user-friendly apps include:

  • Powerful business calling and communications capabilities like hotdesking.
  • Automated call recording.
  • Video conferencing.
  • Real-time statistics.

It also features an open API for bespoke integrations and a plethora of third-party connectors.

RingCentral is an excellent phone solution for both physical organizations wishing to replace landline phones and those transitioning to a virtual office.

When compatible, it can connect with your existing phone system, or you may utilize their virtual phone system via the RingCentral desktop software and mobile app, which works on all smartphones (iOS and Android).

RingCentral has an extensive app integration directory because it is one of the most popular business VOIP platforms.


8 is the most effective business phone system for international calls, and it’s one of the most economical VoIP services for budget-conscious teams who require more than a virtual phone system. At $12 per user per month, the 88% Express plan is an excellent entry-level solution for small enterprises and solopreneurs.

The X2 plan from 88 includes unlimited calling to 14 countries, while the X4 program includes unlimited calling to 48 countries, which no other rival on this list offers. Consumers must upgrade to 8’s most costly X4 plan to unlock most countries for unlimited international calling. 


Ooma is a prominent VOIP phone services company that offers low-cost business phone lines and 1-800 toll-free phone numbers. Add a toll-free number to any Ooma office subscription.

The Ooma office platform has all of the vital features you’d expect, such as a virtual receptionist, extension dialing, music-on-hold, intelligent mobile phone applications, call records, and more. Best of all, the setup is quite simple and can be completed in a matter of minutes.

You may utilize their control panel to handle calls, add new team members, and do other things.


GrassHopper provides virtual phone numbers using voice over internet protocol (VOIP), ideal for sole proprietors and small organizations. However, a conventional phone line is still essential for outbound calls.

They provide simple online and smartphone apps for managing your account and phone service. You can have several extensions for your phone number and local, toll-free, and vanity phone numbers. It provides local and toll-free lines in the United States, Canada, and the United Kingdom.

GrassHopper has typical capabilities like call forwarding, routing, waiting, call hold music, voicemail to email transcripts, and a caller ID.


Windstream’s Office Suite UC is a cloud-facilitated brought together correspondences framework that offers organizations of all sizes the instruments they need to successfully speak with those inside and outside of their association. 

The Office Suite UC stage is loaded up with significant elements, like limitless calling, auto-chaperons, call gatherings, call history, click-to-call, don’t upset, hot desking, call steering, music on hold, 10-way calling, phone message, phone message to email and phone message sending.


Over the previous year, the number of organizations utilizing Zoom to guarantee their groups remained associated as remote work turned into a staple soared. The convenience and dependability were viewed as enormous advantages of the video conferencing arrangement. That commonality and solace with Zoom are the reason numerous organizations might observe esteem in Zoom’s cloud telephone administration. 

The cloud-facilitated telephone framework is accessible as an independent item, or it may very well be packaged with Zoom’s video conferencing administrations. Zoom Phone offers large numbers of the significant considering highlights and apparatuses that its rivals offer. This incorporates HD call quality, voice message record, an auto-orderly, call barge, call screen, murmur mode, call recording, and call stopping. 


We feel that Nextiva is the finest business phone service provider after thoroughly reviewing all of the top business phone service companies.

Their plans are reasonable for organizations of all sizes, and they provide a plethora of solid features and excellent customer service.

The most significant part is that the Nextiva small business phone system line works on your cell phone, tablet, and computer. They also frequently offer free promotions for complex business phone systems such as the Poly VVX150 or Nextiva X-885, which many professionals utilize for multi-line handling and more.

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